Ricoh MP 2500 All in One Printer User Manual


 
Troubleshooting When Using the DDST Unit
84
6
Scanner is not
available on the
specified device.
The TWAIN scanner function
cannot be used on this machine.
Contact your service repre-
sentative.
Scanner is not
available. Check the
scanner connection
status.
The machine's main power
switch is off.
The machine is not connect-
ed to the network correctly.
Set the main power switch
to “On”.
Check whether the ma-
chine is connected to the
network correctly.
No response from the
scanner.
The machine is not connected
to the network correctly.
Check whether the machine is con-
nected to the network correctly.
No response from the
scanner.
The network is crowded. Wait for a while, and then try
to reconnect.
Error has occurred
in the scanner.
The application-specified scan
conditions have exceeded the
setting range of the machine.
Check whether the scanning
settings made with the appli-
cation exceed the setting
range of the machine.
Fatal error has oc-
curred in the scan-
ner.
An unrecoverable error has
occurred on the machine.
Contact your service repre-
sentative.
Scanner is not
ready. Check the
scanner and the op-
tions.
The ARDF cover is open. Check whether the ARDF cov-
er is closed.
Insufficient memory.
Reduce the scanning
area.
Scanner memory is insufficient.
Reset the scan size.
Lower the resolution.
Set with no compression.
See TWAIN Driver help.
The problem may be due to
the following cause:
“The Relationship between
the Resolution and the Scan-
ning Area” chart in Help for
halftone scanning might not
always apply. Scanning can-
not be performed if large
values are set for brightness
when using halftone or high
resolution.
Cannot find "xxx"
scanner used for the
previous scan. "YYY"
will be used in-
stead.
(XXX and YYY indicate a scan-
ner name.)
The main power switch of
the previously used scan-
ner is not set to “On”.
The machine is not connect-
ed to the network correctly.
Check whether the main
power switch of the scan-
ner used for the previous
scan is turned on.
Check the previously used
scanner is connected to the
network correctly.
Message Cause Solution