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Troubleshooting When Using the Printer Function
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If the problem cannot be solved, contact your sales or service representative.
Duplex printing is
malfunctioning.
Duplex print-
ing cannot be
done with a tray
for which [Off]
has been speci-
fied as Paper
Type on the Sys-
tem Settings
menu.
Change the Paper Type setting for the tray to [On] on the
System Settings menu. See “System Settings”, General
Settings Guide.
Printing by
Bluetooth is
slow.
• The number
of jobs ex-
ceeds the ca-
pacity of the
machine.
•A communi-
cation error
might have
occurred.
• Interference
from
IEEE802.11b
(wireless
LAN) devic-
es affects
communica-
tion speed.
• Bluetooth
transmis-
sion speeds
are not high.
• Reduce the number of jobs.
• Remove the machine from close proximity with
IEEE802.11b wireless LAN devices.
• If there are active IEEE802.11b wireless LAN devices
or other Bluetooth devices nearby, relocate the ma-
chine or deactivate those devices.
Problem Cause Solution