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Troubleshooting When Using the DDST Unit
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Alert messages
This section describes the machine alert messages.
Messages/Second messages Causes Solutions
Duplex mode is in off
position for Tray #
The selected paper tray has
not been configured for du-
plex printing.
# indicates the tray number.
Press [JobReset] to change the
paper tray settings or do sin-
gle-sided printing.
For details about tray settings,
see “Canceling a Print Job”,
Printer/Scanner Reference.
Ethernet Board Error
An error has occurred in the
Ethernet interface.
Turn the main power switch off,
wait a few seconds, and then
turn it back on. If the message
appears again, contact your
sales or service representative.
NV-RAM Error
An error has occurred in the
printer.
Turn the main power switch off,
wait a few seconds, and then
turn it back on. If the message
appears again, contact your
sales or service representative.
[Print] without be-
low mode?
This is an alert message con-
cerning a paper tray in auto
tray select.
Press [Print] to cancel the
mode and print the job.
Printer Font Error.
An error has occurred in the
font file.
Turn the main power switch off,
wait a few seconds, and then
turn it back on. If the message
appears again, contact your
sales or service representative.
Problem with unit.
Finisher
[JobReset]
There is a problem with the
finisher.
Turn the power off, and then
on.
If the message appears again,
contact your sales or service
representative.
Memory Overflow
Maximum capacity of RPCS,
PCL 5e/6 or PostScript 3 list
display has been exceeded.
Reduce the value of [Resolu-
tion] in the printer driver. Al-
ternatively, select [Font
Priority] from [Memory Usage] in
[System]. See “Printer Fea-
tures”, General Settings
Guide. If this message contin-
ues to appear after taking
these steps, decrease the
number of files sent to the
machine.
Paper Tray is in use.
The specified paper tray is in
use by another function, such
as the copier function.
Wait until the other function
has finished using the speci-
fied paper tray.