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When a Message Is Displayed
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Reference
“Turning On the Power”, About This Machine
Cannot find
"xxx" scanner
used for the
previous scan.
"YYY" will be
used instead.
(XXX and YYY indicate
a scanner name.)
• The main power switch of the
previously used scanner is not
set to “On”.
• The machine is not connected
to the network correctly.
• Check whether the main pow-
er switch of the scanner used
for the previous scan is turned
on.
• Check the previously used
scanner is connected to the
network correctly.
• Deactivate the personal fire-
wall of the client computer.
• Use an application such as tel-
net to make sure SNMPv1 or
SNMPv2 is set as the ma-
chine’s protocol. See “Net-
work Settings”, General
Settings Guide and “Remote
Maintenance by telnet”, Net-
work Guide.
• Select the scanner used for the
previous scan.
Error has oc-
curred in the
scanner driver.
An error has occurred in the driver.
• Check whether the network
cable is connected correctly to
the client computer.
• Check whether the Ethernet board
of the client computer is recog-
nized correctly by Windows.
• Check whether the client compu-
ter can use the TCP/IP protocol.
Communication
error has oc-
curred on the
network.
A communication error has oc-
curred on the network.
Check whether the client compu-
ter can use the TCP/IP protocol.
Insufficient
memory. Close
all other appli-
cations, then
restart scan-
ning.
Memory is insufficient. • Close all the unnecessary ap-
plications running on the cli-
ent computer.
• Uninstall the TWAIN Driver,
restart the computer, and then
reinstall the TWAIN Driver.
The login user
name, login
password, or
driver encryp-
tion key entered
is invalid.
The entered login user name,
password, or driver encryption
key was invalid.
• Check the login user name,
password, and driver encryp-
tion key.
• Permission to use this func-
tion has not been granted.
Contact the administrator.
Message Cause Solution