Filter
Top Products
ULTRAMATRIX E-SERIES MANUAL
67
Appendix D. Status Connect / Failure Reason Summary
Reason Description Action
Can’t Find
Computer
Unable to communicate
to the computer that’s
being connected to.
Change invalid starting
computer number,
incorrect expansion
cable placement or
power up expansion
Unit.
Computer is
Private
Another user is
connected in private
mode.
Wait for the private
user to disconnect and
retry the connect
request.
No Response Communications error. Cycle power to the
UltraMatrix switch
where the CPU is
attached.
Not in Access
Group
A user profile specifies a
group without access to
this computer.
Connect to another
computer, use another
group, or include the
computer in the user’s
group.
Out of Range Attempt to connect to a
computer with a number
greater than the
maximum computer
parameter.
Connect to a computer
with a lower number
than the maximum or
reconfigure all Units
with a higher maximum
computer number.
Queue Full The Maximum number of
KVM stations is already
connected to the CPU
Wait until a user
disconnects from the
CPU
Unknown
Computer
Attempt to connect to a
computer number greater
than the Maximum
computer number
Change request to
another computer
number.
Unknown Reason
Internal error occurred
during
connect/disconnect.
Cycle power on all
Units affected.