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ROUBLESHOOTING
This troubleshooting suggests solutions for problems you may
encounter in installing or using the ADSL Barricade, and provides
instructions for using several IP utilities to diagnose problems.
Contact Customer Support if these suggestions do not resolve
the problem.
LEDs
o
Verify that you are using the power cable provided
with the
device and that it is securely connected to
the
ADSL Barricade and a wall socket/power strip.
o
Verify that a standard telephone cable (called an RJ-11
cable) like the one provided is securely connected to the
ADSL port and your wall phone jack. Allow about 30 seconds
for the device to negotiate a connection with your ISP
o
Verify that the Ethernet cable is securely connected to your
LAN hub or PC and to the ADSL Barricade. Make sure that
the PC and/or hub is turned on. Verify that you are using
a straight-through type Ethernet cable to
the uplink port on
a hub. If you connected the device to an ordinary
hub port
(not Uplink), you must use a straight-through cable.
(To check: hold the connectors at each end of the cable
side-by-side with the plastic spring facing down.
Looking at the wires from left to right, if the first, second,
•
Power LED does not illuminate after product is turned on
•
ACT WAN LED does not illuminate after phone cable
is attached.
•
LINK Ethernet LED does not illuminate after Ethernet
cable is attached