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SMC's Limited Warranty Statement
SMC Networks Europe ("SMC") warrants its products to be free from defects in
workmanship and materials, under normal use and service, for the applicable
warranty term. All SMC products carry a standard 2 year limited warranty from
the date of purchase from SMC or its Authorized Reseller. SMC may, at its own
discretion, repair or replace any product not operating as warranted with a similar
or functionally equivalent product, during the applicable warranty term. SMC will
endeavour to repair or replace any product returned under warranty within 30
days of receipt of the product. As new technologies emerge, older technologies
become obsolete and SMC will, at its discretion, replace an older product in its
product line with one that incorporates these newer technologies.
The standard limited warranty can be upgraded to a 5 year Limited Lifetime *
warranty by registering new products within 30 days of purchase from SMC or its
Authorized Reseller. Registration can be accomplished via the enclosed product
registration card or online via the SMC web site. Failure to register will not affect
the standard limited warranty. The Limited Lifetime warranty covers a product
during the Life of that Product, which is defined as a period of 5 years from the
date of purchase of the product from SMC or its authorized reseller.
All products that are replaced become the property of SMC. Replacement
products may be either new or reconditioned. Any replaced or repaired product
carries, either a 30-day limited warranty or the remainder of the initial warranty,
whichever is longer. SMC is not responsible for any custom software or firmware,
configuration information, or memory data of Customer contained in, stored on, or
integrated with any products returned to SMC pursuant to any warranty. Products
returned to SMC should have any customer-installed accessory or add-on
components, such as expansion modules, removed prior to returning the product
for replacement. SMC is not responsible for these items if they are returned with
the product.
Customers must contact SMC for a Return Material Authorization number prior
to returning any product to SMC. Proof of purchase may be required. Any product
returned to SMC without a valid Return Material Authorization (RMA) number
clearly marked on the outside of the package will be returned to customer at
customer's expense. Customers are responsible for all shipping charges from
their facility to SMC. SMC is responsible for return shipping charges from SMC to
customer.