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nTier700 BlueScale Firmware
14
Release Notes 90990019
Known Issues
BlueScale 2.7.1.7
This release improves the overall reliability of the nTier700.
Enhancements and Changes
Microsoft Data Protection Manager (DPM) and Spectra nTier File
Manager are no longer available for purchase with the nTier700.
The RAID tab on the BlueScale web interface now includes a
Silence HBA
Alarm
button to let a remote operator silence the audible HBA alarm
that sounds when a RAID is experiencing problems.
Resolved Issues
The BlueScale firmware prevents updating the Adaptec RAID
controller firmware and /or driver if a RAID is either building or
rebuilding. A system message is posted indicating that the RAID
controller firmware was not updated because the RAID was
building/rebuilding.
The BlueScale firmware prevents updating the Adaptec RAID
controller firmware and /or driver if a task is currently active on the
RAID.
Problem Workaround
When accessing the nTier500 through the
BlueScale web interface, you may be prompted to
install an ActiveX control when you select
Remote Desktop to connect to the Windows
Desktop. If the installation of the ActiveX control
fails, the connection cannot be established.
Access the Windows Desktop using the Remote
Desktop Connections application from a
Windows-based computer on the same network
as the nTier700.
1. From your computer, select Start > Programs
> Accessories > Remote Desktop to display
the Remote Desktop Connection screen.
2. Enter the IP address of the nTier700 and select
Connect.
3. Log into Windows using the same User name
and Password as you use to log into the
nTier700 BlueScale web interface.
When sending a manual AutoSupport Log (ASL),
a message displays stating that “Log set sent
successfully.” However, inside the New Log Set
box it states “Cannot send log set. - Description is
required.”
Ignore the message in the New Log Set window.
The ASL was sent successfully. After the ASL is
sent, the New Log Set screen clears the
Description field in preparation for sending the
next ASL.
The RMM module creates four virtual CD-ROM
drives, each of which is listed as a separate drive
letter listed under My Computer.
Refer to Spectra KB Article #667 for information
about disable these virtual drives so that they are
no longer listed under My Computer.