Filter
Top Products
nTier700 BlueScale Firmware
20
Release Notes 90990019
If Microsoft System Center Data Protection
Manager (DPM) 2007 writes to tape do not
succeed, check the drive mapping. The drives
must be associated with a library—for example,
refer to the following screen, which shows
correctly mapped drives. This is a known
Microsoft bug, and Spectra Logic is waiting for
the patch to fix this problem.
Note: As of BlueScale 2.7.1.7 DPM is no longer
included with the nTier700.
If the drives are not mapped correctly:
1. Stop DPM.
2. Start the Microsoft Removable Storage
Manager (RSM) service and map the tape
drives.
3. Stop the RSM service.
4. Restart DPM. The drives should be mapped
correctly and writes should now succeed.
If you are using a tape library with IBM LTO tape
drives in conjunction with your nTier, the
standard Windows device driver installation (via
the Add New Hardware wizard) does not install
all the software needed to take advantage of the
tape drives’ features.
If the system automatically assigned drivers to
the tape drives, uninstall the device drivers for
the tape drives after you install the unit. Then,
use the following procedure to install the correct
device drivers:
1. Open a command prompt window (Start >
Accessories > Command Prompt).
2. Type the following command to switch to the
directory where the LTO tape device drivers
are located:
cd C:\Program Files (x86)
\SpectraLogic\drivers\IBM LTO Tape
Drives 6.1.7.8
Note: The number included in the IBM LTO
Tapes 6.1.7.8 sub-directory name may not be
same as in this step (for instance, IBM LTO Tapes
6.1.7.9 instead of IBM LTO Tapes 6.1.7.8).
3. Type
install if you are not using Microsoft
Data Protection Manager (DPM) or Microsoft
Removable Storage Manager (RSM).
– or –
Type
install -n if you are using DPM or
RSM.
Problem Workaround
Drives are indented
showing that they are
associated with the Spectra
Logic library (Spectra Logic
Medium Changer-2)