Spectra Logic NTIER700 Server User Manual


 
Firmware Package History
June 2010 Spectra nTier700 Backup and Archive Appliance
17
BlueScale2.6.0.6
This firmware release improves overall reliability of the nTier700.
Resolved Issues
Disconnecting and reconnecting the cables to the Ethernet ports on the
nTier700 back panel no longer causes the system to hang.
Known Issues
Problem Workaround
Update from BlueScale 2.2 or 2.3 to 2.6.0.6 fails
unless specific procedures are carefully followed.
This update must be performed by Spectra Logic
Technical Support personnel (see Contacting
Spectra Logic on page 4).
After disabling a NIC through the BlueScale web
interface, the operator panel no longer operates
correctly.
Do not disable NICs.
If you are updating the firmware for the root
expanders from a previous version, the firmware
update fails if there is I/O to the drives during the
update.
Before you update the nTier700 firmware for the
root expanders, stop all I/O to the drives, then
stop BlueScale. The expander firmware is
updated as part of the BlueScale 2.2 or 2.3 to
BlueScale 2.6.0.6 update procedure performed by
Spectra Logic Technical Support.
Occasionally, you may not be able to navigate to
the BlueScale Network screen when the optional
10 GigE NIC is installed.
1. Access the Windows desktop.
2. Configure the IP addressing for the installed
network interface cards through Windows.
(Start > Settings > Network Connections,
select the desired connection, and then select
Properties to configure the IP addressing.
Following a reboot of the nTier700, the BlueScale
web interface shows the status for all system
components as unknown and Last Update as old.
Reboot the system again.
BlueScale posts critical error messages about
missing blades immediately following a system
start or reboot.
Ignore critical messages concerning the missing
blades IF they are posted immediately following
a BlueScale restart (for example, a system reboot).
Mark the messages as Read and then continue to
monitor the messages for subsequent critical
alerts for the same components.
If you have a proxy server defined for Internet
Explorer you cannot use the Download From
Spectra option to update the nTier700 BlueScale
firmware.
Download the firmware update file to either a
USB drive or a firmware package server and
update the firmware from there.