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Troubleshooting Procedures
Check 2 In the case of error code 10h or 12h:
Make sure the AC adapter and AC power cord are firmly plugged into the DC
IN 19 V socket and wall outlet. If the cables are connected firmly, go to the
following step.
Connect a new AC adapter and AC power cord. If the problem still occurs, go
to Procedure 5.
Check 3 In the case of error code 21h:
Go to Procedure 3.
Check 4 For any other errors, go to Procedure 5.
2.3.3 Procedure 3 Connection Check
The wiring diagram related to the power supply is shown below:
Any of the connectors may be disconnected. Perform Check 1.
Check 1 Make sure the AC adapter and the AC power cord are firmly plugged into the DC
IN jack and wall outlet. If these cables are connected firmly, go to Check 2.
Check 2 Replace the AC adapter and the AC power cord with new ones.
If the DC IN icon does not light, go to Procedure 5.
If the battery icon does not light, go to Check 3.
Check 3 Make sure the battery pack is installed in the computer correctly. If the battery is
properly installed and the battery icon still does not light, go to Procedure 4.
2-20 PORTÉGÉ R700 Series Maintenance Manual (960-833) [CONFIDENTIAL]