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Troubleshooting Procedures
2.6.5 Procedure 5 Connector Check and Replacement Check
The SATA HDD/SSD may be disconnected, or the SATA HDD/SSD or system board may be
damaged. Disassemble the computer following the steps described in Chapter 4, Replacement
Procedures and perform the following checks:
Check 1 Make sure the SATA HDD/SSD is firmly connected to CN1900 on the system
board.
If any of the connections are loose, reconnect firmly and repeat Procedure 1. If
there is still an error, go to Check 2.
Check 2 The SATA HDD/SSD or the FPC may be damaged. Replace it with a new one
following the instructions in Chapter 4, Replacement Procedures and check the
operation. If the problem still exists, perform Check 3.
Check 3 System board may be faulty. Replace it with a new one following the instructions
in Chapter 4, Replacement Procedures
2-38 PORTÉGÉ R700 Series Maintenance Manual (960-833) [CONFIDENTIAL]