Problem solving
DocuTech 61xx Operator Guide 6-15
Customer Support Center directed tasks
The following tasks should be performed when a Customer
Support Center Representative asks you to do so. Performing
these tasks when requested may save you a visit from a Service
Representative.
Cleaning the processor sensors and the reflecting surfaces
Cleaning the Q861 sensor
Cleaning the Q861 sensor should be performed only when a
Customer Support Center Representative asks you to do so.
Perform the following when it is necessary to clean the Q861
sensor.
1. Open the processor doors.
2. Locate and raise the area 4 green handle until it locks into
place, as shown in figure 6-6.
Figure 6-6. Area 4 green handle
3. Locate the Q861 sensor, as shown in figure 6-7.
4. Place a dry cleaning pad on the sensor and move the pad left
to right to clean the sensor, as shown in figure 6-7.