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Problem solving
DocuTech 61xx Operator Guide 6-7
Resolving an interposer problem
Resolving a finisher problem
Table 6-2. Resolving an interposer problem
Problem Suggested solutions
Repeated jams in
interposer
Follow the jam clearance diagram in the Printer Fault Clearance window
carefully to ensure all paper has been cleared.
Make sure the stock in trays 4 and 5 have been loaded correctly. Refer to
the Satisfaction guides in chapter 4, “Technical Information”, for information
on loading stock in trays 4 and 5.
Make sure the stock in trays 4 and 5 meet the specifications for these trays
as indicated in the Satisfaction guides in chapter 4, “Technical Information”.
Table 6-3. Resolving a finisher problem
Problem Suggested solutions
Repeated jams in area
14 (bindexer)
The bindexer contains three bins used by the system to sort sets. The
capacity of each bin is 125 sheets of substance 20 (75 g/m2) or 0.5 inch
(13 mm) thickness.
Include inserts and covers when considering the output capacity of the
bindexer.
125 sheets of substance 20 (75 g/m2) is equal to approximately:
104 sheets of substance 24 (90 g/m2)
78 sheets of substance 32 (120 g/m2)
47 sheets of substance 110 (200 g/m2).
Check that the sets in the bindexer are less than 0.5 inch (13 mm) thick.
If the set exceeds 0.5 inch (13 mm) thickness, reprogram the job for fewer
sheets or reduce the number of heavy-weight sheets.
When running collated, unfinished sets, the maximum sheet capacity of the
bindexer can be set between 50 and 125.
When running anything other than collated, unfinished sets, the maximum
sheet capacity of the bindexer will remain at 125.
Jammed binder tape,
such as binder tape
sticking together, or
cosmetic defects in
the bound book
Replace the tape reel with a new reel using the procedure, "Replacing the
binder tape reel," in this guide.
Refer to the binder tape reel storage information in this guide.
Binder tape not
positioned correctly on
the top edge of the
output prints
Adjust the binder tape registration using the procedure, "Adjusting the
binder tape registration," in this guide.