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TECHNICAL SUPPORT
3Com provides easy access to technical support information
through the variety of services described in this appendix.
Online Technical Services
3Com offers worldwide product support 24 hours a day,
7 days a week, through the following online systems:
■ 3Com Bulletin Board Service (3ComBBS)
■ World Wide Web site
■ 3ComForum on CompuServe
®
■ 3ComFacts
SM
automated fax service
3Com Bulletin Board Service
3ComBBS contains patches, software, and drivers for all
3Com products, as well as technical articles. This service is
available via modem or ISDN, 24 hours a day, 7 days a week.
Access by Analog Modem
To reach the service by modem, set your modem to 8 data
bits, no parity, and 1 stop bit.