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Appendix A
Page A-1
Troubleshooting
This section provides some diagnostic tips for troubleshooting
problems with your network and the IntraSwitch
LED Indicators The following table describes some possible errors and
solutions for troubleshooting problems via the switch’s LEDs.
Power LED Error Type/Cause Solution (Options or Steps)
Power LED does not come on when the power cord is connected to an outlet
❏ AC power source is not opera-
tional.
❏ Check the AC power source.
❏ Power cord not connected/faulty. ❏ Connect/replace the power cord.
❏ Internal power supply has failed. ❏ Return the unit for repair.
Data LED for a port never comes on or never blinks
❏ Cable connection is broken or
faulty.
❏ Make sure the LINK LED is on; if
the LINK LED is off check the
cable.
❏ Equipment to which the port is
connected is not operating.
❏ Make sure the device to which
the port is connected is operat-
ing properly.
6216M Book Page 1 Wednesday, January 27, 1999 5:26 PM