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TROUBLESHOOTING PROCEDURES
16-1
MFC 4550/6550MC/7550MC
OP-US-5.0
16. TROUBLESHOOTING PROCEDURES
BROTHER CUSTOMER SERVICE HAS INSTALLED AN EASY TO USE
FAX-BACK
SM
SYSTEM SO YOU CAN GET INSTANT ANSWERS TO
COMMON TECHNICAL QUESTIONS AND PRODUCT INFORMATION FOR
ALL BROTHER PRODUCTS. THIS SYSTEM IS AVAILABLE 24 HOURS A
DAY 7 DAYS A WEEK. YOU CAN USE THE SYSTEM TO SEND FAXES TO
ANY FAX MACHINE, NOT JUST THE ONE FROM WHICH YOU ARE
CALLING.
PLEASE CALL
1-800-521-2846 AND FOLLOW THE VOICE PROMPTS
TO RECEIVE FAXED INSTRUCTIONS ON HOW TO USE THE SYSTEM
AND FOR YOUR INDEX OF FAX-BACK SUBJECTS. (IN THE USA Only)
If additional help is needed, please contact the following Customer Service numbers:
U.S.A. 1-800-284-4FAX (4329) (Voice)
1-908-271-1937 (Fax)
Canada 1-800-853-6660 (Voice)
(Calling from within Canada 8:00 A.M. - 8:00 P.M. E.S.T.)
1-514-685-6464 (Voice)
(Calling from within Montreeal)
For products and Service information you may also contact us via the Brother
Bulletin Board and the Internet:
B B S U.S.A. 1-714-859-2610
Canada 1-514-685-2040
Internet http://www. brother. com
Accessory Orders:
If you have a Visa, Master Card or Discover credit card, you can order accessories for
your MFC directly from Brother:
U.S.A. 1-888-879-3232 (Voice)
1-800-947-1445
Canada 1-800-668-2768 (Fax)