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TROUBLESHOOTING PROCEDURES
16-13
MFC 4550/6550MC/7550MC
OP-US-5.0
Recommendation
The MFC does not load
paper.
The LCD shows CHECK
PAPER or PRINTER
JAM.
• Check to see if the CHECK PAPER or PRINTER JAM
message appears on the LCD. If so, the multipurpose sheet
feeder may be out of paper or not properly installed. If it is
empty, load a new stack of paper into the feeder.
• If there is paper in the multipurpose sheet feeder, make sure
it is straight. If the paper is curled, you should straighten it.
Sometimes it is helpful to remove the paper, turn the stack
over and put it back into the paper tray.
• Reduce the amount of paper in the multipurpose sheet feeder,
then try again.
Reinsert the paper firmly, one sheet at a time.
You can load envelopes from either the multipurpose sheet
feeder or the manual feed slot. Your application software must
be set up to print the envelope size you are using. This is usually
done in the Page Setup or Document Setup menu of your
software. Refer to your application manual.
You can use plain paper, envelopes, transparencies, labels, and
organizer paper. For information on loading paper. See
“Acceptable Paper” in Chapter 10.
See “Paper Jams” on page 14-6.
The MFC does not load
paper from the manual
feed stop.
Question
What paper can I use?
How can I clear paper
jams?
How can I load
envelopes?
Paper Handling Problems