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Problem Possible cause Solution
Cannot send a fax? (continued) An error may have occurred
during sending.
Print an activity report and
check for an error code.
There may be a problem with
the telephone line.
Make sure you have a dial tone
on the optional handset or
telephone. If not, contact your
local telephone company.
The receiving fax machine may
not be a G3 fax machine.
Make sure the receiving fax
machine is compatible with the
FAX-L250 (which is a G3 fax
machine).
If none of the above solve the problem, try unplugging the FAX-L250 for at least five
seconds, then plugging it back in. If the problem persists, contact your local authorised
Canon dealer or service centre. Please note that any documents stored in memory wil
be erased when the FAX-L250 is unplugged.
Images on faxes received from
the FAX-L250 are spotted or
dirty?
The receiving fax machine may
not be working properly.
Check the FAX-L250 by making a
copy. If the image is clear, the
problem may be in the receiving
fax machine.
The document may not be
properly inserted in the
Automatic Document Feeder
(ADF).
Remove the document and feed it
correctly into the Automatic
Document Feeder (ADF).
The FAX-L250 cannot send a
fax using ECM? (ECM TX
does not appear in the LCD
display when sending)
The receiving fax machine may
not support ECM.
If the receiving fax does not
support ECM, then the FAX-L250
sends the fax in normal mode
without error checking.
Problems Index
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