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User Guide for Internetwork Performance Monitor
OL-11291-01
APPENDIX
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IPM FAQs and Troubleshooting Tips
This appendix provides answers to the commonly asked IPM questions and also gives tips on
troubleshooting specific IPM issues.
The appendix contains the following:
• IPM FAQs
• Troubleshooting IPM
IPM FAQs
• What is IPM?
• Does IPM require a dedicated hardware probe to measure and monitor network performance
statistics?
• Does the IPM application take measurements from the point of view of the management
workstation?
• What workstation and network devices do I need to run IPM?
• I want to run the IPM client as an applet from a Web browser. How can I find out if I already have
the Java plug-in?
• Why does my IPM client hang when I’m trying to run it as an applet on Solaris?
• How do I install the IPM client?
• Do I have to install any software on the router to use SA Agent and IPM?
• Can I configure collectors that use SA Agent targets and NNTP, POP3, or SMTP operations?
• Which Cisco hardware platforms support the SA Agent feature of the Cisco IOS software?
• How does IPM interact with the SA Agent feature of the Cisco IOS software?
• What are the names of the MIBs used by IPM?
• Does a target device need to be a router that supports SA Agent?
• What network protocols does IPM support?
• Should I install the router component of IPM on a backbone router so that it intercepts all paths?
• Do I have to run a Cisco IOS software release with the SA Agent feature on all my routers to get
hop-by-hop performance statistics?
• How does IPM measure latency between routers in the SNA environment?