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Operator’s Guide 111
TROUBLESHOOTING CHART
Problem Probable Cause Solution
BEEPs
Four-Second
BEEEEEEEEP With
PAPER OUT Lit
1. Paper Out
2. Left Tractor Too Far to
Right
3. Bad Paper Out Sensor
1. Install paper (Page 21).
2. Move the left tractor to the far
left so that paper covers the
paper out sensor.
3. Call for service.
Beep-BEEP-Beep-
BEEP-Beep-BEEP
(Three High-Low Beeps)
With PAPER OUT
Flashing
Paper Jam Clear jam.
Endless BEEP-BEEP-
BEEP-BEEP-BEEP etc.
*
Long Intermittent String of
Bad Serial Data
1. Check printer's "Set Serial
Options" in configuration menu
against those of host.
2. Check data from host using
hex dump mode (Page 132).
3. Call for service.
1 Short followed by
4 Short-Long Beeps:
SSSSS
SSSSL
SSSLS
Recoverable Memory Error:
ROM Checksum Error
EEPROM Error
Bad ROM
If problem persists, call for
service.
5 Long Beeps (LLLLL) Nonrecoverable Error
Press
ON LINE
to solicit specific
beep patterns, if any. Record
beep pattern; see list that follows.
Cycle printer off/on to reset.
*
Turn off printer to stop beeping.