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Operator’s Guide 113
TROUBLESHOOTING CHART, CONTINUED
Print Quality
No Printout 1. No Ribbon Cartridge, or
Cartridge Not Installed
Properly
2. Ribbon Twisted
1. Re-install ribbon cartridge
(Page 100).
2. Check ribbon.
Characters Too Light 1. Printhead Gap Too Wide
2. Ribbon Worn Out
1. Adjust printhead gap (Page
27).
2. Replace ribbon (Page 100).
Fading Print 1. Worn Out Ribbon
2. Ribbon Not Advancing,
or Motor or Electronics
Failure
1. Replace ribbon (Page 100).
2. Re-install or replace ribbon
(Page 100). If problem
persists, call for service.
Characters are OK, Then
Begin to Break Up
(Carriage May Hit
Bumper)
Electronics Failure Call for service.
Smudging 1. Printheads Too Close to
Paper
2. Worn Ribbon and/or
Ribbon Guides
3. Printhead Blend Needs
Adjusting
1. Re-adjust printhead gap (Page
27).
2. Examine. If necessary,
replace ribbon cartridge (Page
100).
3. Call for service.
Bottom Half of
Characters Missing
Forms Compressor Not On
Alignment Tabs
Check that forms compressor is
properly positioned over right and
left alignment tabs.