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Troubleshooting
7-2
◗ To determine whether the problem is caused by the printer
itself, run a self test. See page 7-3 for instructions.
◗ You can use the printer’s hex dump mode to pinpoint
communication problems. See page 7-4 for instructions.
◗ For the latest information, check the Help programs and
the ReadMe files in the Epson program group or folder.
◗ If any of the suggested solutions in this chapter tell you to
uninstall and then reinstall your printer software, see
page 7-20 for instructions.
◗ If none of the suggested solutions in this chapter solve your
problem, contact EPSON as described under “Where to
Get Help” in the Introduction.
Checking the Control Panel Lights
Follow these guidelines when the control panel lights come on
or flash:
power button
load/eject button
color cleaning
button
black cleaning
button
paper out light
color ink out light
black ink out light
power light
S When the paper light flashes, paper is jammed in the printer.
Turn off the printer and gently pull out all the paper. Then
press the
E load/eject button. See page 7-14 for details.
S When the paper light comes on, your paper ran out or is
incorrectly loaded. Load paper in the feeder and then press
the
E load/eject button.
basket-7.fm Page 2 Wednesday, May 13, 1998 3:12 PM