Filter
Top Products
Introduction
6
Where To Get Help
EPSON provides technical assistance through electronic
support services and automated telephone services 24 hours a
day. The following tables list the contact information:
Electronic support services
Service Access
World Wide Web From the Internet, you can reach EPSON’s Home Page at
http://www.epson.com.
EPSON Internet FTP Site If you have Internet FTP capability, use your Web browser (or
other software for FTP downloading) to log onto ftp.epson.com
with the user name anonymous and your e-mail address as the
password.
EPSON Download Service You can call the EPSON Download Service at (800) 442-2007. Set
your communications software to 8 data bits, 1 stop bit, no parity.
Modem speed can be up to 28.8 Kbps.
EPSON Forum on
CompuServe
®
Members of CompuServe can type GO EPSON at the menu
prompt to reach the Epson America Forum. For a free
introductory CompuServe membership, call (800) 848-8199 and
ask for representative #529.
Automated telephone services
Service Access
EPSON SoundAdvice
SM
For pre-recorded answers to commonly asked questions about
EPSON products 24 hours a day, seven days a week, call
(800) 442-2110.
EPSON FaxAdvice
™
Access EPSON’s technical information library by calling
(800) 442-2110. You must provide a return fax number to use
this service.
EPSON Referral Service For the location of your nearest Authorized EPSON Reseller or
Customer Care Center, call (800) 442-2110.
basket-int.fm Page 6 Wednesday, May 13, 1998 11:34 AM