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Troubleshooting
7-15
Solving Miscellaneous Printout
Problems
If your printout results are not what you expected, try these
solutions.
Characters are incorrect or garbled.
The image is inverted as if viewed in a mirror.
The image size or position is incorrect.
Possible cause Solution
Your printer is not selected
in your application or as the
Windows default printer.
Select your printer in your application or select it as the default
Windows printer. See your Windows documentation or online
help for instructions.
Your printer is not selected
in the Macintosh Chooser.
Select your printer in the Chooser as described in the
Setup
Guide
.
Printing is stalled. In Windows, delete the stalled print jobs in Spool Manager (in the
spooler for Windows NT). On a Macintosh, select the stalled print
jobs in Monitor3, or open the Extensions folder, EPSON folder,
and Spool folder; then delete any queued files. See Chapter 4 for
instructions.
The network cable is not
securely connected.
Turn off your printer and computer. Then make sure the network
cable is connected securely and meets the Ethernet card’s
specifications.
Your video driver may be
conflicting with the EPSON
printer driver.
Change to a standard VGA driver (see your computer or video
card documentation for instructions). If your printout is correct,
your video driver is interfering with the printer driver. Contact
your computer or video card manufacturer for an updated driver.
Possible cause Solution
You used a Flip Horizontal
option.
Turn off the Flip Horizontal or mirror setting in your application
software or the printer software. See Chapter 3 for instructions.
Possible cause Solution
The paper and/or layout
options are set incorrectly.
Check the paper settings and the settings on the Layout dialog
box (Windows 95, NT, or Macintosh only). See Chapter 3 for
instructions. Also check the paper and layout options in your
application software.
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