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Troubleshooting
7-16
The margins are incorrect.
A portion of your image doesn’t print (Macintosh).
The printer prints blank pages.
Possible cause Solution
Margins are set incorrectly in
your application software.
Check your software documentation for instructions on selecting
the correct margins for your paper size. Make sure the margins
are within the printable area of the page. See Appendix C for
printable area specifications.
Paper settings in the printer
software are incorrect for
your paper size.
Check the settings in the paper dialog box to make sure they’re
correct for your paper size. See Chapter 3 for more information.
Possible cause Solution
Your system doesn’t have
enough available memory.
Close any other applications you are running and turn off
background printing.
You need to increase the
memory allocation for your
application, EPSON
Monitor3, or both.
Choose Get Info from the File menu when the application is active
and increase the memory requirements. See Chapter 4 for more
information.
Possible cause Solution
Your printer is not selected
in your application or as the
Windows default printer.
Select your printer as the default Windows printer. See your
Windows documentation or online help for instructions.
Your printer is not selected
in the Macintosh Chooser.
Select your printer in the Chooser as described in the
Setup
Guide
.
Paper settings in the printer
software are incorrect for
your paper size.
Check the settings in the paper dialog box to make sure they’re
correct for your paper size. See Chapter 3 for more information.
The print head nozzles are
clogged.
Clean the print heads following the instructions in Chapter 5.
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