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4-2
Troubleshooting
L
R4C7930
shrimp.bk Rev.C
shrimptroub.fm A5 size
11/26/01 Pass 1
Proof Sign-off:
ABE Y. Azuma A. Nagasawa
T. Takahashi
ABE S. Halvorson
n = on
f = flashing
••• = three beeps, ••••• = five beeps
Problems and Solutions
Most problems you may encounter while operating your printer have
simple solutions. Use the information in this section to find the cause
of and solution to printer problems that occur. Determine the type of
problem that occurred, and see the appropriate section below:
❏ “Power supply problems” on page 4-3
❏ “Paper loading or feeding problems” on page 4-4
❏ “Printing position problems” on page 4-7
❏ “Printing or printout quality problems” on page 4-9
f Paper Out
n Pause
••• Paper is jammed in the printer.
To clear the paper jam, see “Clearing Paper
Jams” on page 4-15.
f Pause — The print head is overheated.
Wait a few minutes; the printer resumes printing
automatically once the print head cools.
— The printer is in Micro Adjust mode
Make the adjustments as described on
page 2-27.
f Paper Out
f Pause
f Tear Off/Bin
f f Font light
f f Pitch light
••••• An unknown or fatal printer error has occurred.
Turn off the printer and leave it off for several
minutes; then turn on the printer again. If the error
recurs, contact your dealer.
Light status Beep
pattern
Problem
Solution