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Troubleshooting
4-13
R
R4C7930
shrimp.bk Rev.C
shrimptroub.fm A5 size
11/26/01 Pass 1
Proof Sign-off:
ABE Y. Azuma A. Nagasawa
T. Takahashi
ABE S. Halvorson
Correcting USB Problems
If you are having difficulty using your printer with a USB connection,
read the information in this section.
Make sure that your computer is a Windows Me, Windows 98,
or Windows 2000 pre-installed model
Your computer must be a Windows Me, Windows 98, or Windows
2000 pre-installed model. You may not be able to install or run the
USB printer driver on a computer which is not equipped with a USB
port or which has been upgraded from Windows 95 to Windows Me,
98, or 2000.
For details about your computer, contact your dealer.
Make sure that EPSON USB Printer Devices appears on the
Device Manager menu (for Windows Me and Windows 98
only)
If you canceled the plug-and-play driver installation before the
procedure was complete, either the USB printer device driver or the
printer driver may be incorrectly installed.
Follow these steps to check the installation and reinstall the drivers:
1. Turn the printer on, and plug the USB cable into the printer and
the computer.
2. Right-click the My Computer icon on your desktop, then click
Properties.
Vertical printed lines are not aligned.
Cause What to do
Bidirectional printing,
which is the printer’s
standard printing mode, is
out of alignment.
Use the printer’s bidirectional
adjustment mode to correct this
problem. See “Aligning Vertical Lines
in Your Printout” on page 4-16.