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Troubleshooting
4-7
R
R4C7930
shrimp.bk Rev.C
shrimptroub.fm A5 size
11/26/01 Pass 1
Proof Sign-off:
ABE Y. Azuma A. Nagasawa
T. Takahashi
ABE S. Halvorson
Printing position problems
Wrong top-of-form position
Your printing appears too high or low on the page.
Cause What to do
The paper size setting in
your application software or
printer driver does not
match the size of the paper
you are using.
Check the paper size setting in your
application or printer driver.
The printer’s page length
settings for the front or rear
tractor do not match the size
of the continuous paper you
are using.
Check the page length settings for the
front or rear tractor using the printer’s
default-setting mode. See “About
Your Printer’s Default Settings” on
page 3-4.
The top margin or
top-of-form position setting
is incorrect.
Check and adjust the margin or
top-of-form position settings in your
software.
You can also adjust the top-of-form
position using the Micro Adjust
function. However, settings made in
Windows applications override
settings made in the Micro Adjust
mode. See “Adjusting the top-of-form
position” on page 2-29.
The printer driver settings
you want to use are not
selected in your software.
Choose the correct printer driver
setting from the Windows desktop or
in your application before printing.
You moved the paper using
the knob while the printer
was on.
Adjust the top-of-form position using
the Micro Adjust function. See
“Adjusting the top-of-form position”
on page 2-29.