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Troubleshooting
4-9
R
R4C7930
shrimp.bk Rev.C
shrimptroub.fm A5 size
11/26/01 Pass 1
Proof Sign-off:
ABE Y. Azuma A. Nagasawa
T. Takahashi
ABE S. Halvorson
Printing or printout quality problems
The printer does not print when the computer sends data.
Cause What to do
The printer is paused. Press the Pause button to turn off the
Pause light.
The interface cable is not
plugged in securely.
Check that both ends of the cable
between the printer and the computer
are plugged in securely. If the cable is
connected correctly, run a self test as
described on page 4-17.
Your interface cable does
not meet the printer and/or
computer specifications.
Use an interface cable that meets the
requirements of both the printer and
computer. See “Connecting the
Printer to Your Computer” on
page 1-8 and your computer
documentation.
Your software is not
properly set up for your
printer.
Select your printer from the Windows
desktop or in your application. If
necessary, install or reinstall the
printer driver software as described
on page 1-12.
The printer makes noise, but nothing prints or printing stops
abruptly.
Cause What to do
The paper-thickness lever is
set incorrectly.
Set the paper-thickness lever to match
the thickness of your paper. See
“Adjusting the Paper-Thickness
Setting” on page 2-2 for instructions.