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Troubleshooting
4-19
R
R4C7930
shrimp.bk Rev.C
shrimptroub.fm A5 size
11/26/01 Pass 1
Proof Sign-off:
ABE Y. Azuma A. Nagasawa
T. Takahashi
ABE S. Halvorson
4. To turn off hex dump mode, press the Pause button, eject the
printed page(s), and then turn off the printer.
c
Caution:
Do not turn off the printer while it is printing the hex dump. Always
press the Pause button to stop printing and the Load/Eject button
to eject the printed page before you turn off the printer.
Where To Get Help
If your EPSON printer is not operating properly and you cannot solve
the problem using the troubleshooting information see the contact
information below.
EPSON provides technical assistance 24 hours a day through the
electronic support services and automated telephone services listed
below.
To speak to a technical support representative, dial:
❏ U.S.: (562) 276-4322, 6
AM
to 6
PM
, Pacific Time, Monday through
Friday.
❏ Canada: (905) 709-2170, 6
AM
to 6
PM
, Pacific Time, Monday
through Friday.
Toll or long distance charges may apply.
Service Access
World Wide Web From the Internet, you can reach EPSON Support at
http://support.epson.com. At this site, you can download
drivers and other files, look at product documentation,
access troubleshooting information, and receive technical
advice through e-mail.
Automated
Telephone Services
A variety of automated help services are available 24
hours a day, seven days a week. To use these services, you
must have a touch tone telephone and call
(800) 922-8911. Use one of the following SoundAdvice
SM
Express Codes to quickly select your printer in
SoundAdvice: 91000 (for the FX-880+) or 91005 (for the
FX-1180+).