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Troubleshooting 171
❏ Make sure the paper type selected in the printer driver is appropriate for the type of
paper loaded in the printer.
& See “Selecting the Correct Paper Type or Media Type” on page 29.
Incorrect or Missing Colors
❏ For Windows, clear the Grayscale setting in the Advanced window in your printer
driver.
For Mac OS X, change the Color setting to Color in Print Settings dialog in the Print
dialog of your printer driver.
See the printer driver online help for details.
❏ Adjust the color settings in your application or in your printer driver settings.
For Windows, confirm the settings in the Advanced window.
For Mac OS X, confirm the settings in the Print Settings dialog from the Print dialog.
See the printer driver online help for details.
❏ Run the Head Cleaning utility.
& See “Cleaning the Print Head” on page 139.
❏ Check the ink cartridge status.
& See “Checking the Ink Cartridge Status” on page 122.
If the graphic displays the ink is low or expended, replace the appropriate ink cartridge.
& See “Replacing an Ink Cartridge” on page 128.
❏ If your paper runs out, replace it as soon as possible. If the printer is left without paper
for a long period of time, the colors of your next print job may be incorrect.
Blurry or Smeared Printout
❏ Use only paper recommended by Epson.
& See “Paper, Consumables, and Options” on page 187.
❏ Make sure the printer is on a flat, stable surface that extends beyond the base in all
directions. The printer will not operate properly if it is tilted.
❏ Make sure your paper is not damaged, dirty, or too old.