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RESTRICTED USE ONLY Fargo Electronics, Inc.
DTC400 Card Printer/Encoder User Guide (Rev. 2.6)
iii
Table of Contents
Section 1: Introduction _____________________________________________________1-1
How to use the manual _______________________________________________________________ 1-1
Safety Messages (review carefully)______________________________________________________ 1-2
DTC400 Card Printer Overview ________________________________________________________ 1-3
Reviewing the DTC400 Block Diagram________________________________________________ 1-3
Reviewing the DTC400 Sequence of Operations_________________________________________ 1-4
Reviewing the DTC400 Boot up Sequence _____________________________________________ 1-6
Section 2: Specifications____________________________________________________2-1
DTC400 - Regulatory Compliances _____________________________________________________ 2-1
DTC400 - Agency Listings ____________________________________________________________ 2-2
FCC Rules ______________________________________________________________________ 2-2
Environmental Protection (China-RoHS)_______________________________________________ 2-2
Technical Specifications ______________________________________________________________ 2-3
Visual Security Solutions (Specifications) ________________________________________________ 2-6
VeriMarkTM Cards - 2-D holographic foil application ____________________________________ 2-6
Custom HoloMarkTM Cards ________________________________________________________ 2-6
Visual Security - Card Stock Part Numbers _____________________________________________ 2-7
Visual Security - Fargo Certified Overlaminates (Special Order in 50 quantity minimum)_________ 2-7
Visual Security Card Stock - Tolerances _______________________________________________ 2-7
VeriMarkTM - Application Specifications______________________________________________ 2-7
HoloMark™ and Custom HoloMark™ - Application Specifications__________________________ 2-8
Functional Specifications _____________________________________________________________ 2-9
Printer Components: Front Cover to USB Port _________________________________________ 2-10
Printer Components: Print Ribbons__________________________________________________ 2-11
Printer Components: Resin-Only Print Ribbons ________________________________________ 2-12
Printer Components: Dye-Sublimation Print Ribbons____________________________________ 2-13
Printer Components: Dye-Sublimation/Resin Print Ribbons_______________________________ 2-14
Printer Components: Blank Cards ___________________________________________________ 2-15
Section 3: Setup and Installation Procedures ___________________________________3-1
Printer Setup and Installation __________________________________________________________ 3-2
Choosing A Good Location _________________________________________________________ 3-2
About Moisture Condensation _______________________________________________________ 3-2
Unpacking and Inspection __________________________________________________________ 3-3
Reviewing the Printer (front view)____________________________________________________ 3-3
Reviewing the Printer (front view; Cartridge being installed) _______________________________ 3-4
Reviewing the LCD (top-front part of Printer)___________________________________________ 3-4
Connecting the Printer power________________________________________________________ 3-5
Installing the Print Ribbon Cartridge __________________________________________________ 3-6
Installing Blank Cards into the Card Hopper ____________________________________________ 3-9
Lowering the Card Output Hopper___________________________________________________ 3-12
Flipper Table Module Installation______________________________________________________ 3-13
Installing the Flipper Table Module Assembly (D900200) ________________________________ 3-14
Printer Driver Installation ____________________________________________________________ 3-17
Installing the DTC400 Printer Driver_____________________________________________ 3-17
Printing a Test Print Image_________________________________________________________ 3-26
Printer Transport ___________________________________________________________________ 3-28
Moving the Printer to another location________________________________________________ 3-28
Section 4: General Troubleshooting __________________________________________4-1
Safety Messages (review carefully)______________________________________________________ 4-2
Communications Errors_______________________________________________________________ 4-3
Resolving the Communication Errors__________________________________________________ 4-3