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DTC400 Card Printer/Encoder User Guide (Rev. 2.6)
4-5
Print Process Errors
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Resolving a Card Not Fed Error (Cards will not feed off the Hopper)
Step Procedure
1 Review the following information.
• Symptom: Cards will not feed at all.
• Printer Error State: Card is not being detected by the Card TOF Sensor 11
seconds after the initiation of a print job causing the Printer to produce an
error
• LCD Error Display: Card Not Fed
• Driver Monitor Error Display: Unable to Feed Card