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DTC400 Card Printer/Encoder User Guide (Rev. 2.6)
4-29
Resolving a Card Jam Error
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step Procedure
1 Review the following information.
• Symptom: Card is jammed.
• Printer Error State: Card TOF Sensor is detecting no card motion
• LCD Error Display: Card Jam
• Driver Monitor Error Display: Card Jam