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Pro-LX Laminating Card Printer/Encoder User Guide (Rev. 5.0) 51
Resolving the Blank Output issues
Symptom: A card is ejected blank (that should be printed).
Step Procedure
1 Run a self-test.
a. Clear any card jams.
b. Unplug power from the Printer.
c. While holding down the Pause / Resume button, reapply power.
d. Release the Pause / Resume button once the Self-test has begun.
e. A self-test card will be printed.
2 Look for an image on the ribbon.
a. After a self-test has been run, open the top cover.
b. Remove the Print Ribbon from the Printer.
c. Visually inspect the set of panels that were last used by the Printer.
d. If an image is noticeable on the used ribbon, continue to step 3.
e. If an image is not noticeable on the used ribbon, continue to step 4.
3 Adjust the placement.
a. Reset the Printer to clear any Error Messages by removing the power
and reapplying it.
b. Open the Printer Control Panel from the Computer.
If using Windows 95/98/ME, right click on the Pro-LX Card Printer
Icon and select Properties.
If using Windows NT 4.0, right click on the Pro-LX Card Printer and
select Document Defaults.
If using Windows 2000/XP, right click on the Pro-LX Card Printer and
select Printing Preferences.
c. Click the Calibrate tab.
d. Click on the Settings button.
e. Adjust the Image Placement setting by +5.
f. Click on the OK button.
Continued on the next page