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100 Zebra XiII Printer User’s Guide
User Self-Maintenance
If qualified technicians are part of your organization, then this may be the
option that best fits your needs. Zebra provides a variety of helpful services
if you choose to perform your own maintenance.
Making sure you have the proper spare parts is just one of the ways we can
help. Product-specific parts and maintenance documentation is available
and repair parts can be expedited at your request.
Training seminars are offered regularly to assist your technicians with
equipment repairs. Two of the most important aspects of successful product
repair are experience and training. Take advantage of our years of experi-
ence and give your technicians the advantage of comprehensive factory
training.
Training is conducted at Zebra’s Corporate facility located a short drive
away from Chicago’s O’Hare International airport. A full range of subjects
are offered from basic indoctrination through maintenance and adjustments
to advanced programming techniques. On-site training and custom classes
are available. Class content can be customized and schedules developed
upon request to address the specific needs of your organization. Costs are
dependent upon class length and material covered.
International Service and Support
In addition to our factory service and support programs, your support and
maintenance needs are provided through a network of authorized Zebra dis-
tributors and resellers in over 50 countries throughout the world. These
organizations offer a variety of service and support programs allowing you
to select the service option that best meets your needs. For more informa-
tion on the service suppliers in your country, contact our Technical Support
Staff.
Don’t let a maintenance problem interrupt your label production!
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