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80 Troubleshooting usage and maintaining Back to TOC
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Start here to find the information you need. Choose one of these
general groups of issues, and then choose one of that group’s more
specific issues.
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● A message is on the scanner or the computer. Follow the
directions in the message to resolve the issue.
● There is no message. See "Resolving issues that did not
generate messages" on page 81.
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● Scanned images do not look good. See "Resolving issues with
scanned images" on page 84.
● Printed copies do not look good. See "Resolving issues with
printed copies" on page 86.
● Text on images is not editable. See "Resolving issues with
editable text" on page 89.
● Slides or negatives do not look good. See "Resolving issues
with slides and negatives" on page 88.
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See "Resolving issues sending to destinations" on page 91.
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● Pages are jammed in the ADF. See "Clearing jams from the
ADF" on page 97.
● There is an issue with the ADF, other than pages jamming. See
"Resolving issues with the ADF" on page 96.
● There is an issue with the XPA. See "Resolving issues with the
XPA" on page 95.