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Back to TOC Troubleshooting usage and maintaining 83
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● If you are scanning to edit text, the OCR program causes the
scanner to scan more slowly, which is normal. Wait for the item
to scan.
● Some default settings can cause the scanner to scan more
slowly. Check the settings. See "Setting preferences" on
page 60.
● The resolution might be set too high. Return to the default
resolution. See "Changing resolution" on page 38.
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● If you used the ADF and then disconnected it, restart the
software.
● If you were using the XPA, on the Scan menu, click Scanner
Glass to scan from the glass again.
● If you are trying to use the XPA and the XPA (Slides) or XPA
(Negatives) commands are unavailable, restart the software
while the XPA is connected to the scanner.
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The scanner is locked. Unlock the scanner. Use your finger to flip
the lock down to the unlocked position.
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This section contains information for resolving image-quality issues,
whether you scanned using the scanner glass, the ADF, or the XPA.
● Resolving issues with scanned images. See this page.
● Resolving issues with printed copies. See page 86.
● Resolving issues with slides and negatives. See page 88.
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For help getting the best output type possible, use the
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