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Remove shipping locks from cartridges ...................................... 172
Replace [color] ....................................................................... 172
Scanner error #, Turn off then on .............................................. 172
Scanner reserved for PC scan ................................................... 173
Scanning error Cannot connect ................................................. 173
Settings cleared ...................................................................... 173
Unexpected size in tray # Load <size> Press [OK] ...................... 173
Unsupported <color> Press [OK] to continue ............................... 174
Used <color> in use ................................................................ 174
Used [color] installed, to accept press OK .................................. 174
Used supplies in use ................................................................ 174
Yellow Cartridge Low .............................................................. 174
Yellow in wrong position .......................................................... 175
Yellow Very Low ..................................................................... 175
Event-log messages ............................................................................................... 175
Print the event log ................................................................................... 176
Event log messages ................................................................................ 176
Clear jams .......................................................................................................................... 180
Common causes of jams ........................................................................................ 180
Jam locations ........................................................................................................ 180
Clear jams from the document feeder ...................................................................... 181
Clear jams in Tray 1 .............................................................................................. 183
Clear jams in Tray 2 .............................................................................................. 186
Clear jams in the fuser area ................................................................................... 187
Clear jams in the output bin .................................................................................... 188
Clear jams in the duplexer (duplexing models only) ................................................... 189
Solve paper-handling problems .............................................................................................. 191
The product picks up multiple sheets of paper ........................................................... 191
The product does not pick up paper ........................................................................ 191
Solve image-quality problems ................................................................................................ 192
Print quality examples ............................................................................................ 192
Color image defects .............................................................................................. 196
Clean the product ................................................................................................................ 198
Clean the pickup and separation rollers ................................................................... 198
Clean the paper path ............................................................................................ 198
Clean the paper path from the product control panel .................................. 198
Clean the scanner glass strip and platen .................................................................. 199
Clean the document feeder pickup rollers and separation pad .................................... 200
Clean the touch screen .......................................................................................... 201
Solve performance problems ................................................................................................. 202
Factors affecting print performance ......................................................................... 202
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