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NOTE: Turning off error-correction mode can reduce the quality of the fax image.
Connect the product to a different phone line.
If the error persists, contact HP. See
www.hp.com/go/LJColorMFPM375 or www.hp.com/go/
LJColorMFPM475 or the support flyer that came in the product box.
Fax Send error.
Description
An error occurred while trying to send a fax.
Recommended action
Try resending the fax.
Try faxing to another fax number.
Check for a dial tone on the phone line by touching the Start Fax button.
Check that the telephone cord is securely connected by unplugging and replugging the cord.
Make sure that you are using the telephone cord that came with the product.
Make sure that the phone is working by disconnecting the product, plugging in a telephone to the
phone line, and making a voice call.
Connect the product to a different phone line.
Set the fax resolution to Standard instead of the default of Fine.
If the error persists, contact HP. See
www.hp.com/go/LJColorMFPM375 or www.hp.com/go/
LJColorMFPM475 or the support flyer that came in the product box.
Fax storage is full. Canceling the fax receive.
Description
During the fax transmission, the product ran out of memory. Only the pages that fit into memory will be
printed.
Recommended action
Print all of the faxes, and then have the sender resend the fax. Have the sender divide the fax job into
multiple jobs before resending. Cancel all fax jobs or clear the faxes from memory.
Fax storage is full. Canceling the fax receive.
Description
The amount of available memory for storing faxes is insufficient to store an incoming fax.
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