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Problem Cause Solution
The colors on the printed page do not
match the colors as they appear on the
screen.
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The colors on your computer monitor
might differ from the device output.
See the product user guide.
If extremely light colors or extremely
dark colors on-screen are not printing,
your software program might interpret
extremely light colors as white or
extremely dark colors as black.
If possible, avoid using extremely light
or extremely dark colors.
The media might not meet HP
specifications.
Use a different paper, such as high-
quality paper that is intended for color
laser printers.
The finish on the printed color page is
inconsistent.
The media might be too rough. Use a smooth paper or print media,
such as a high-quality paper that is
made for color laser printers. Generally,
smoother media produces better the
results.
ENWW
Solve image-quality problems
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