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2 Solve problems
To use the information in this chapter, you should have a basic understanding of the HP LaserJet
printing process. Explanations of each mechanical assembly, the printer systems, and the basic theory
of operation are contained in
LASERJET PRO 300/400 COLOR MFP Theory of Operation
. Do not
perform any of these troubleshooting processes unless you understand the function of each product
component.
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Solve problems checklist
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Menu map
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Troubleshooting process
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Troubleshooting tools
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Clear jams
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Solve paper-handling problems
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Solve image-quality problems
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Clean the product
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Solve performance problems
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Solve product connectivity problems
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Service mode functions
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Solve fax problems
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Product updates
ENWW 111