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Solve problems checklist
If you are experiencing problems with the product, use the following checklist to identify the cause of
the problem:
●
Is the product connected to power?
●
Is the product on?
●
Is the product in the Ready state?
●
Are all necessary cables connected?
●
Are any lights blinking or do any messages appear on the control panel?
●
Are genuine HP supplies installed?
●
Was a recently replaced toner cartridge installed correctly, and was the pull tab on the cartridge
removed?
For additional information about installation and setup, see the product getting started guide.
If you cannot find solutions to problems in this guide, go to
www.hp.com/go/LJColorMFPM375 or
www.hp.com/go/LJColorMFPM475.
112 Chapter 2 Solve problems ENWW