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Open the secondary service menu
1. Make sure the product is in the Ready state.
2.
Touch the Setup
button.
3. Simultaneously touch the Left Arrow
button and the Cancel button.
4.
Touch the Setup
button.
5. Open the 2ndry Service menu.
6. Use the arrow keys to scroll through the menu.
Secondary service menu structure
Table 2-9 Secondary service menu
Menu item Sub-menu item Description
Service Reports Cont. Self-Test This item prints a continuous configuration page.
Extended Keymap (fax/
memory-card models only)
This item prints an extended key map for the alphanumeric keypad on the
control panel.
Error Report This item prints an error report.
Scan Calibration Calibrate
Corrected
Tables
Test
This item calibrates the product.
Location A list of available locations
displays
This item sets certain product parameters that are dependent on the
location, such as the default paper size and the symbol set.
Scroll to the appropriate location and select Yes to set the location. The
product automatically restarts after you change the location.
Dispaly Test This test verifies that the LEDs and characters on the control-panel display
function correctly.
At the beginning of the test, each of the LEDs is turned on one-at-time.
Touch OK to continue to the next LED.
After the LED test is complete, the character test begins by testing the
pixels on each line. Then, each of the 255 characters is displayed in
groups of 16. Touch OK to continue to the next group of 16 characters.
You can cancel the test at any time by touching Cancel
.
Button Test This test verifies that the control-panel buttons function correctly. The
display prompts you to touch each button.
Show Firmware Version This item shows the current date code of the firmware.
Ethernet Reset (network models
only)
This item resets the ethernet driver. This should be used when the network
is not accessible. This is a low-level, internal reset and does not affect
network settings.
212 Chapter 2 Solve problems ENWW