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6 Diagnostics and troubleshooting
This chapter describes the tools available for diagnosing and troubleshooting system issues, and
includes these topics:
Topics
Calling technical support on page 165
Locating ID labels on page 165
Locating warranty information on page 166
Diagnosis guidelines on page 167
Troubleshooting checklist on page 168
HP troubleshooting resources and tools on page 170
HP troubleshooting resources and tools on page 170
HP troubleshooting resources and tools on page 170
Troubleshooting scenarios and solutions on page 173
Self-troubleshooting with HP Vision Field Diagnostics on page 183
Diagnostic codes and errors on page 191
164 Chapter 6 Diagnostics and troubleshooting ENWW