HP (Hewlett-Packard) HP Omnibook XE3 Laptop User Manual


 
HP Omnibook XE3 (Technology Codes GE and GD) Troubleshooting and Diagnostics 3-9
Symptom Call Center:
Suggestions
Repair Center:
Likely Causes
Repair Center:
Comments
Standby/resume
General problems. Close all applications before
going into (or allowing
notebook to enter) standby or
hibernate mode.
If problem appears after
installing new software
(including drivers), uninstall
that software. Contact
software vendor for additional
support.
Notebook resumes
slowly from
standby.
Notebook can take a minute
or longer to resume if
network card is installed.
Blinking cursor appears while
system is loading and
checking hardware and
network connections. When
hardware is reinitialized,
Windows desktop appears.
Does not suspend
to Standby mode as
expected.
The computer won’t suspend
if it has an active connection
to another computer.
If the computer is busy, it
normally waits to finish the
current operation before
suspending.
Does not
automatically enter
hibernate mode as
expected.
Make sure hibernate support
is enabled in Power Options
in Control Panel. Also, make
sure the hibernate timeouts
(Power Schemes tab) for AC
and battery power are not set
to Never.
COM port locks up
after resuming.
When using fax software in
auto-receive mode, disable
auto-receive or exit fax
software before putting
notebook into (or allowing to
enter) standby or hibernate
mode. Otherwise, COM port
will lock up on resuming, and
will not work until notebook
restarts.