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HP Omnibook XE3 (Technology Codes GE and GD) Troubleshooting and Diagnostics 3-19
Symptom Call Center:
Suggestions
Repair Center:
Likely Causes
Repair Center:
Comments
PC card
Miscellaneous
problems.
Remove and reinsert PC
card.
Restart notebook.
Try card in other slot or in
another computer.
Check for conflicts or refresh
device list in Device
Manager. If card requires an
IRQ, make sure one is
available.
Check HP Notebook web site
for installation instructions
and information about
supported PC cards
(page vi).
Download current drivers
from card manufacturer’s
web site.
PC card.
PCMCIA socket.
Motherboard.
Using a flashlight, look for
bent pins inside PCMCIA
socket.
If both slots have problems,
replace motherboard. If only
one slot has a problem, try
replacing PCMCIA socket.
PC card modem not
working.
Disable internal modem.
Video file playback
AVI or MPEG file
doesn’t play with
two displays.
Before playing, press Fn+F5
to switch to one display.
Cannot switch displays after
play begins.
If using both displays, video
image will not appear on any
display set up as
“secondary”. Open Display in
Control Panel, click
Advanced on Settings tab,
and change settings.
Resolution or color
depth problems
when playing an
AVI or MPEG file.
Set the resolution or color
depth before starting the
video file player. You cannot
change these settings after
play begins.
Some combinations of color
depth and resolution are not
supported in video file
playback. If you receive an
error message, reduce color
depth or display resolution.
Performance
Clock loses time. Plug in AC adapter for 24
hours to charge CMOS
battery.
Motherboard.