Filter
Top Products
3-26 Troubleshooting and Diagnostics HP Omnibook XE3 (Technology Codes GE and GD)
Code Suggestions
Keyboard Tests
0400h –
0401h
Replace the motherboard.
0410h –
0414h
Check the keyboard ribbon cable connection.
Replace the keyboard. Replace the
motherboard.
0415h Replace the keyboard. Replace the
switchboard PCA. Replace the motherboard.
0416h –
0418h
Replace the keyboard. Replace the
motherboard.
900Fh Replace the switchboard PCA. Replace the
motherboard.
901Ch Replace the keyboard. Replace the
motherboard.
901Dh Replace the CD player PCA. Replace the
motherboard.
Serial Port Tests
0601h For the external loopback test, make sure the
loopback connector is installed and constructed
properly. For the external or internal loopback
test, replace the motherboard.
0602h Replace the motherboard.
0603h For the external loopback test, make sure the
loopback connector is installed and constructed
properly. For the external or internal loopback
test, replace the motherboard.
0604h –
0605h
Replace the motherboard.
0606h For the external loopback test, make sure the
loopback connector is installed and constructed
properly. For the external or internal loopback
test, replace the motherboard.
0607h Make sure the loopback connector is installed
and constructed properly. Replace the
motherboard.
0608h –
0619h
Replace the motherboard.
Parallel Port Tests
0701h For the external loopback test, make sure the
loopback connector is installed and constructed
properly. For the external or internal loopback
test, replace the motherboard.
0702h Replace the motherboard.
0704h –
0706h
Replace the motherboard.
0707h Connect the loopback connector.
0708h –
0709h
Replace the motherboard.
Audio Tests
0801h –
0804h
Check the speaker connection. Replace the top
case. Replace the motherboard.
0806h –
0816h
If external speakers are being used, make sure
the speakers are properly connected. Rerun
the test. Replace the speakers that fail this test
repeatedly.
08C0h –
08C2h
Check the speaker connections. Replace the
top case. Replace the motherboard.
08D0h –
08F3h
Replace the motherboard.
Code Suggestions
Video Tests
0900h –
0905h
Replace the video PCA. Replace the
motherboard.
0911h If this test fails on the internal display, replace
the video PCA. Replace the motherboard.
0912h –
0933h
Replace the video PCA. Replace the
motherboard.
2100h –
2102h
Replace the display assembly. Replace the
video PCA. Replace the motherboard. If error
also occurs with external monitor, replace the
motherboard.
2110h –
2120h
Replace the video PCA. Replace the
motherboard. Replace the display assembly.
2130h Replace the display assembly. Replace the
video PCA. Replace the motherboard. If error
also occurs with external monitor, replace the
motherboard.
2140h –
2141h
Replace the video PCA. Replace the
motherboard. Replace the display assembly.
2150h Replace the display assembly. Replace the
video PCA. Replace the motherboard. If error
also occurs with external monitor, replace the
motherboard.
9016h Reset the notebook. Replace the motherboard.
9017h See page 5-2 for cosmetic guidelines. If
warranted, replace the display assembly.
CD Tests
0A00h Insert a CD in the drive.
0A01h Repeat the test. Replace the CD drive.
0A02h No repair. (Automatic close not supported.)
0A03h Insert a different CD in the drive and repeat the
test. Make sure the CD drive is installed
properly. Replace the CD drive. Replace the
motherboard.
0A04h Insert a data CD in the drive and repeat the
test.
0A05h Insert a different CD in the drive and repeat the
test. Make sure the CD drive is installed
properly. Replace the CD drive. Replace the
motherboard.
0A06h Insert a data CD in the drive and repeat the
test. Replace the drive.
0A07h Repeat the test. Replace the drive.
0A08h Insert an audio CD and repeat the test.
Replace the drive.
0A09h Repeat the test. Replace the drive.
0A10h –
0A11h
Insert an audio CD and repeat the test.
Replace the drive.
0A12h Insert a different multisession CD and repeat
the test. Replace the drive.
SMBUS Tests
0E00h –
0E20h
Replace the motherboard.