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Chapter 8 | Troubleshooting | 129
Problem Diagnosis/Remedy
HP Jornada does Battery power is too low to run device. Connect to
not turn on when AC power, and then turn on your HP Jornada.
not connected to (Charge the battery regularly to avoid running out
AC power. of battery power.) For information on charging the
main battery and checking battery status, refer to
the Installing the main battery section in chapter 2.
The HP Jornada Remove the main battery and disconnect the AC
does not display adapter, and then reinsert the main battery and
the Welcome screen reconnect to AC power. The unit will now start up
properly when you normally, and the Welcome screen will appear.
install the main
battery or connect
to AC power for the
first time or after
full reset.
Battery runs out of You are using your HP Jornada in ways that drain
power very quickly. the batteries quickly. See the Managing battery
power section in chapter 7.
Backup battery has Backup battery has not been activated. Check that
been installed or the tape has been completely removed from the
replaced recently, backup battery compartment. If necessary, remove
but backup battery the cover from the backup battery compartment,
warning still remove the tape, and reinstall the backup battery.
appears. For more information, see the Replacing the
backup battery section in chapter 7.
HP Jornada does The HP Jornada is designed to stay on while
not auto-suspend connected to a computer. This is the correct
when connected to behavior. No action is needed.
a desktop PC or
when using the
modem.
HP Jornada Main battery is too low to run device. When a
automatically critically low-battery condition is encountered, the
shuts down. HP Jornada initiates a safety shutdown. Connect to
AC power and charge the main battery. Do not
remove the backup battery.
HP Jornada does HP Jornada is locked up. Connect the HP Jornada
not turn on when to external power, and perform a soft reset.
connected to (See the Resetting section in this chapter.
AC power. Caution: You will lose any unsaved data when
performing a soft reset.)